Payments

Payments on mobile

The “Payments” function can also be used in the mobile app for payment processor roles. The mobile version offers the same processing options as the browser version, but with a simplified interface.

On the “Payments” screen, you’ll see a list of payments pending processing.

• By default, all payments that are still pending review/approval are displayed.
• On the “Completed” tab, you can see previously approved or rejected instalments.
• The available action buttons depend on your user role: “Approve” is shown for Approvers and “Review” for Reviewers.

Payment information

When you open an individual payment, you can view its details. Within the payment view, you can navigate between two tabs: Summary and Payment Transactions.

• In the “Summary” tab, you can see who has already reviewed or approved the payment, and who is still waiting to act.
• In the “Payment Transactions” tab, you can drill down into individual payslips.

Correction request

You can submit a correction request by flagging an individual payslip.

• Mark the correction request directly on the payslip or during the rejection of the payment.
• Add a comment explaining why a correction is needed, and save.
• A payment cannot be approved if it contains even one flagged payslip.

Correction requests will be forwarded directly to your Integrata payroll service team in the event of a rejection.

Payment approval or rejection

A separate confirmation is requested when reviewing or approving a payment.

• If you are rejecting the payment, you will be asked to provide a reason for the rejection. This comment, along with any comments added to individual payslips, will be forwarded to your Integrata payroll service team.
• When confirming approval, you may optionally include a comment.
• During the review stage, the reviewer can also choose whether or not to send a notification to the approver.

Feedback on the payment process

When approving a payment, you have the opportunity to provide feedback on how satisfied you were with the payroll service.

• Providing feedback is optional — you can skip it if you want.