Release notes

• Release date 15.1.2026

MFA with email registration: 2.2.2026

In the effort to make the application more secure, we are implementing Multi-factor Authentication (MFA) for email-based sign-in. This will come into effect from 2^nd of Feb 2026.

• Login will continue to work as before using an email address and password
• In addition, users will be asked to verify their sign-in with a verification code sent to their email address during the login process
• The code is entered on the login screen, after which access to the service is granted as usual
• MFA enhances sign-in security by verifying the user’s identity using two separate authentication factors. This helps reduce the risk of misuse and provides improved protection for user data.

Applied SSO-login options and any MFA settings set in own IT environment will not be changing.

Admin-tools

• Admin users can now check team members under a selected manager in the Personnel feature

• Mobile updates run alongside the general version update, but release schedule might differ slightly and depends on mobile operating system (Android or iOs)

Digital Employee Card

• This new element will be available as a basic feature in the mobile application, and it can be accessed by all mobile users

• Digital Employee card can be found under personal information from the Card menu
• If the company logo has been configured, it can be shown on the card
• Following information will be shown: Company logo, Profile picture, Name, Work title

Elements previously available only in web application are now added to mobile:

• Absences and attachments: Timestamp of approval
• Absences and attachments: HR approval options
• Company link page
• Messages: Deleting messages
• Messages: Tagging users
• Messages: Sending to manager’s substitute

Other new elements:

• Holiday bonus exchange: Exchange request handling status visibility
• Messages: Employees can view conversation participants

New Change Form

• Users can see the status of processing once a change request has been submitted
• Status is shown either Pending, Declined or Approved
• Web UI will not let the user submit again with the same value, and user must actively choose to apply change to their request if they wish to modify it
• In the mobile, status information is shown in the top part of the change form

Under one day absences

• Under one day absence feature can now be hidden if not needed
• This has been used to announce hours in case of one day absences
• If absences are not reported from the platform, this step can be skipped

Mandatory attachments

• Attachments can now be made mandatory per absence type
• Absence cannot be marked without at least one attachment while this setting is in use
• If attachment is mandatory the user will not be able to activate option “I don’t have an attachment yet”

Sending attachments on behalf of team members

• Manager can now send attachments on behalf of team members even if an approval flow has not been configured

Follow-up question for Integrata® AI

• AI-features users can ask a follow-up questions without adding to the open conversation
• Question or the AI reply suggestion will be show for other configured AI-users, but it will not show on the PDF-print of the conversation

Employees can now view conversation participants

• Employee users will now have visibility to conversation participants
• User can see a list of names, who have access to the conversation
• If message was received by Integrata, only the role name will show, f.e Payroll
• In the mobile application, the visibility can checked inside the conversation under Thread visibility
• In the web UI the employee can see a full list of participants when opening a new conversation. Same field can be viewed from inside the conversation.
• Employees cannot modify participants. Employees can only decide whether to send message to manager’s substitutes or not, if the default receivers include own manager.

Message list view optimizations

Last update included a more customizable message list view, with modifiable columns. These updates have now been enhanced and to improve visual usability all sorting options are now hidden by default. Options can be accessed with the Filters-button.

Other changes and additions:

• Re-arranged option settings
• Column resizing will now be saved if changing view
• Hide-options are added to column menus (three dots)
• Show all columns option in the same menu
• Improvements to scaling
• Conversation can now be opened to separate tab

• Payment reviewer will be able to search users with employee ID
• Reviewers can sort Payslips with employee names listed in order: last name – first name

Old application name visible in notification

Old application name has now been removed from “You have a new Payslip” -notfication.

This has been replaced with new names:

• EN: Integrata Service Platform
• FI: Integrata®
• SE: Integrata®

Payslip review report issue

• The csv-report which can be downloaded to review payslip sums, has not imported all sums
• File forming has been checked to produce a more usable report

• Release date 11.12.2025

Customer specific roles were released during October, and these can now be updated via user import integration. Different features can be set to be used per user group with customer-based roles.

• Admin-user can now search with Employee number from Personnel-menu.

Payment filename to Overview

• Previously the file name was partially shown in the payment listing, and it is now fully shown in the payment’s Overview-page
• This will bring more information for the reviewers, for example if the payment was related to travel bills or a specific payment group

Update to Transactions-view

• The Overview screen has been removed from the Transactions and Payslips -menus
• This will bring more room and usability to the views
• Review and approval options can now be found from the top right

Payslip sorting and report

• Payslips view can now be sorted as needed, per chosen column
• A compilation of the current payment can also be downloaded with the Download csv -option

Message listings have now a new header line to give users more customizing options. Also, the scaling for different screen sizes has been improved.

Users can now:

• Move column order
• Resize column width
• Resize line height
• Change to full-screen view

“Mark the messages in the view as read” -option is now more visible above the message list.

• A new column Message ID has been added.

Multiple attachments

• Users can now add multiple attachments to messages at the same time

• Absences or delivered attachments now have a time stamp added, once the event has been processed
• This can be viewed in the Approvals screen and by employees themselves

Visibility of old payslips

• During October, some users experienced a 404 validation-error when trying to view old payslips
• This error is now fixed, and archive can be viewed as per normal

Message attachment’s preview

• Message attachment preview -window has given users message “Failed to download attachment”
• Previews should now be working normally

During the summer and autumn, we have updated the name of the Integrata^® Service Platform and phased out the old HumHum HR system name. Behind the scenes, we have also been developing a new mobile application platform. Once released, the app will likewise appear in app stores under the new Integrata Service Platform name.

• The updated mobile app will be released in stages
• The rollout will begin on Monday, 8 December 2025, and the new app will first become available for iOS devices
• This means that not all users will receive the update at the same time; instead, the update will be delivered in batches over several days
• The renewed mobile app will replace the previous version, so no action is required from users regarding, for example, app permissions

• Announcements can be shown on the front page, depending on the announcement-settings
• The latest important announcement will show up first.
• Payslip information listed on the front page can be hidden away from view
• More details can be toggled with Hide-option (eye-icon)
• When first time login into the application the hide-option is activated by default, but application will remember your preferred setting

• A visual income limit meter is a new addition to front page
• Meter will visualize an estimate of progress during the year
• A possible income limit alert will be shown under the meter

• Settings-page has been renamed and includes visual enhancements. (Previously named: More)

• The language setting will by default follow user´s phone settings (Finnish, English, Swedish), but it can be modified

• Settings-page will also have options for Analytics and User info, and for managers the substitute setting

• Analytics will help identify any login issues or error situations

• Payslips will now have capability to show inserted message field if such was included in payroll
• This was previously available in web browser application only

• On top of visual improvements, the Payments feature will now include comments logged by the reviewers or approvers
• Separate view options for status-based listing: Pending, Approved and Rejected
• Payments will include same pre-review information as the browser view, for example: new employment or changes in salary

Following features were previously available only in web application, but they have now been added to mobile:

• If you insert a duplicate absence period, user will receive an error message alerting of an existing date
• A pending absence can be modified and or rejected by the user themselves
• Reason for decline is now visible in the event
• Sending absence and related attachments is now done in one action

All events can now be processed in the same view. Following manager features can now be accessed through mobile app:

• Approvals-view will list all events waiting for managers’ approval: holiday bonus exchange, attachments and absences
• Filtering options: status, team member, substituted manager and event type. Chosen filtering will remain until changed.
• Managers can modify absences
• Separation between own team and substituted ones.
• Approvals won’t show substitutions until filtered accordingly
• Substitute settings can now be modified under Settings
• Manager can send absences / attachments on behalf of team members

• Push-notifications can now direct user to the correct feature in mobile application

• Any announcements that include a calendar event or reminders can be directly imported to own calendar.

• Users can choose to hide fields related to nearest of kin information

• Message senders profile picture can now be viewed in conversations

• Release date 13.11.2025

Email login logic change

If the chosen login method is email registration, each allowed email domain needed to be listed. This can still be set, but all domains can now be allowed at once.

• The latter option is suitable for situations where company users do not have company emails, and personal email addresses are used as usernames.

New status option: On hold

• Customer service will be using a new conversation status handling option: On hold
• New status can be used when the processing of the conversation is not active at the moment, or it is waiting for a third-party input.

Customer service role management has been simplified

• User with a message handling role can now add additional roles to a conversation, from a list of roles that are related to necessary services and / or systems.

Several usability enhancements has been added for example menu-options are shown in alphabetized order and language modifications has been added different components.

Payment approval message twice

When multiple Approver stage requirements were set, an automatic payment approved message was sent after each approval.

• Now only one message is activated after the final approval has been made.

• Released 9.10.2025

HumHum HR –system name will be changed to Integrata® Service Platform. Change will be made through stages:

• HumHum-naming is removed from emails and notifications
• Notifications have a new sender info: Integrata and noreply@integrata.fi

General notification language setting

• Notifications can be set for chosen language (english, finnish or swedish)
• If the notification receiver can be identified as a username, the individual language setting is followed instead of the general setting

Customer specific roles

Customer specific roles can now be defined and configured and these roles can be given access to required functionalities.

• This works in situations when a certain feature is used by only a particular usergroup or company
• Roles are configured by Integrata, but the Admin-user can give specific roles to needed personnel

Personal message templates

New reusable message templates can make routine messaging quicker and more unified. Users can save reusable templates as needed.

• Enter text into the message field and save it as a template
• Give the template a name
• You can save multiple templates, and they can be modified or deleted
• Pictures cannot be added to templates
• Multiple templates can be added to one message
• Templates are user specific

Payslip translation update

• Payslip translations are now updated to include all headers
• All information is shown with the payslip language set in Mepco
• Individual language setting on the platform does not change the language option that is coming through from payroll

• I’m participating -sorted message view did not show unread number indicators on the left-hand side panel. Indicator has been fixed, and behaves as with other sorted views.

• Released 10.9.2025

HumHum HR –system name will be changed to Integrata® Service Platform. Change will be made through stages:

• HumHum-naming is now removed from notifications
• Notification url-links will direct user to the new web page: app.integrata.fi

Company link page is a new feature included in this release.

• Check for more information on the feature description page: Company link page

Sending a message to substitute, when receiver is own manager

• With an additional option switch, employee can choose to send message to manager’s substitute
• Message doesn’t automatically update it’s visibility if a substitute is changed during an open convesation
• If substitute is not set, message will only be delivered to own manager

• Released 14.8.2025

HumHum HR –system name will be changed to Integrata® Service Platform. Change will be made through stages:

• The new url is relesed: app.integrata.fi
• Old address app.humhum.fi is funtioning untill further notice
• Main page logo is now changed
• Customer service message catergories with the old address will be updated: HumHum to Service Platform and Mepco Web to Mepco Personnel

Language setting for payment approval message

• Automated payment approval message can now be configured with a language setting.
• Message can be send with preset language option: EN/SE/FI
• Previously message was only available in finnish.
• Message will be sent automatically to the given addresses after the final approval has been given.

Banking error alert icon

• Reviewer or Approver can now see a warning icon with the already processed payments staus, if the bank has sent a banking error message
• Error can for example occur when payment is missing balance or because of other bank related issues
• Note that alert messages are dependent on information given per bank system

Message field to payslip

• User, Reviewer or Approver can find the message field form users payslip, if it was included in payroll.
• Message field is visible in the web and pdf-print, but it is not yet available in the mobile app.

New search and filtering options

• User can now sort messages based on dates
• Filtering can be made based on the latest message or conversation start date
• You can now search messages with the information included to email recipients or relates to person -fields.

New column to message list: Starter

• The person who started the conversation is now visible in it’s own column
• Note that not all columns can be made visible at the same time, so modify your view based on what is relevant information to you
• If the starter is removed from conversation visibility, the information will be shown as Removed

Document types used for Integrata® AI

• Integrata® AI helper can now give answer suggestions based on more document type options on top of the previous pdf-files: : txt., .md, .html, .docx, .pptx ja .xlsx

Closed conversations are frozen

• When a message conversation has been solved for over 30 days, the status is changed to solved and additional information fields are now frozen
• Only visibility and retention period will remain open

HR role has the option to modify

• Until now only managers have been able to modify absence events and/or attachments. Now these can be modified by HR
• This option is available if HR approval configuration is set, so that HR can approve absences on behalf of managers

Alert for possible duplicate absence

• If the employee is trying to add an event for dates that has already an existing absence period, the system will give an alert in such case.
• This functionality is not yet available in mobile

Limit for email attachments

• Email messages can only have maximum of 50 pieces of attachments. If maximum if exceeded the sending of email will result to failure. This has led to the new optimization which will send only the latest added attachments via email, and the total amount will not fill up so easily.

Payroll approval loading delays

• When scrolling through payroll events, there has been some delays with screen updating. This has now been fixed.

Chosen sorting values in message list

• Chosen sorting values are now shown with a more visual coloring regardless of chosen theme

Team message receivers

• Manager can now choose team message receivers from a list of team members who have active employments

Mobile application’s Android compatibility has been updated

• Android 1.11.9 (336) was released to Google Play Store on 25.8.2025
• This includes compatibility with Android 15 and minimum requirement of Android 10
• Requirements follow Google Play Store requirements for all developers

• Released 12.6.2025

Name updates

HumHum HR –system name will be changed to Integrata® Service Platform. Change will be made through stages.

HumHum name and logo have been removed from login page.

Integrata’s role name updates

Integrata’s user names have been changed to reflect the new system names:

• Mepco Web -admin > New name: Mepco Personnel admin

• Mepco -admin > New name: Mepco Payroll admin

• HumHum-support > New name: Service Platform support

Mark as read per view

You can now mark message views as read per view. Option can be found under the chosen view from the top bar on the right-hand side.

Sorting with handler info

You can now combine sorting with a specific handler name and with the “Not assigned” value.

Option to delete internal comments

As with a normal message added to conversation, you can now delete internal comments.

Message funtionalities opened to substitutes

If a user who does not have a manager-role, is added as a substitute for a manager, they will now have the option to use Messages-function as a manager user would.

• A substitute will not receive visibility to the absent manager’s messages, and team members are not able to send messages to substitutes.

• Note that settings and options available are reliant to the user group level of Messages, and manager messages are not possible if only customer service level is in use.

Priority-information added to notifications

If Priority-settings are in use, the chosen value will now be shown in the email notifications.

Option to change payment notifications

Payment handlers (Reviewer and Approver) can now choose to opt out of payment notifications. This is a usable addition to substitute users who only process payments if needed, and do not need continuous notifications of ongoing payments.

• Settings can be modified per user in the web user interface under profile menu’s Notification settings -view.

Automatic payment notifications

Automatic “Payment approved” notifications can now be sent regarding payments that are processed without approval process. Earlier these were made possible for payments that were reviewed or approved by a user.

• Notifications are sent if an email receiver has been configured.

• Released 8.5.2025

PersonID information

If a person’s system ID number can be found from a user’s profile, it will be shown on the profile card pop-up. Person ID requires employee integration.

Profile cards are now also shown inside the team message feature.

Admin role usage on the Customer level

Previously it was possible to add Admin role to a user on a company level, though the functionality did not narrow usage to specific company. For clarity, the role can now be added only to customer level.

Admin ability to add or modify users

Inside the Personnel-functionality, Admin users can now Add users. Note that if the company has employee integration deployed, it is not necessary to add users separately to HumHum HR.

Add information to new users:

• Name
• UserID
• Alternative email, if the UserID is not used as email
• Default language
• Manager role if needed
• Company based on employment

All other user data is maintained by integration. Admin users can also modify user info or deactivate users. A user can also be deactivated if access is not controlled with employment end date that can be brought from HR-system. Note that any changes made to users in the HumHum HR system when employee integration is active must also be updated to the sending end.

Status coloring

Message status indicator is now shown with color:

• New = Yellow
• Open = Red
• Pending = Blue
• Solved = Green

Default retention period

Default retention period can now be set per message category. The standard option is four years, and per conversation it can be modified to six years. If a set option is chosen, the setting cannot be changed in the user interface. Even if chosen category is changed for an existing conversation, the previously mandated period will be held.

Attachment zoom option

Picture attachment can now be zoomed in the preview window.

Scroll buttons for payslips menu

Inside the Payments function Payslips-menu screen, you can now choose to use scrolling options (Next / Previous) when checking individual payslips. The corresponding option has already been available inside the Transaction menu.

Read-indicator (eye-icon message bubble) update

The read indicator will only be shown if the user has actually read the message, not when conversation has been marked as read.

Term change: SLA to Priority

For those using the SLA column in the message list view, it will now be called Priority. The term Priority will better describe the usage of this function.

An existing user could not be added as an email recipient

Earlier a blocking feature was introduced to stop unnecessary emails being sent if Messages functionality was in use. This block is now dismantled to ensure options for a more diverse method of usage.

• Released 3.4.2025

Profile card

A profile card opens in the browser above the profile picture of the message sender, allowing you to quickly see more detailed information about the person.

• Integrata’s users have a red frame on profile pictures and customers pictures have a green frame. This makes it easier to distinguish participants and their organizations.
• Company information on the profile card is maintained in Integrata’s admin or in the employee import.

Message sender

The latest writer inside conversation is shown as Message sender in the conversation list view’s Message sender -column. Earlier here was only shown the conversation starter.

Feedback questionnaire for solved conversations

Solved conversations will now include feedback-questionnaire. Language settings are based on the individual browser settings.

• Feedback asks the user to give value between 1 to 5, and based on answer will ask a free text question.
• Possible email receivers will also get the questionnaire form in the latest message, when conversation is solved.

Company information included in notifications

If company informations is added to the conversation, it will be included in the email notification.

Un-read indicator per view

Own un-read messages are now shown with a red number indicator per view. Information is also given on any own views.

CC-recipients and -symbol deleted

CC-recipients term is no longer used in the system, and the symbol CC has been unified with the envelope symbol.

Enabled automatic approval of payments

It is now possible to transfer payment patches without requiring approval process. With a special setup a payment automatically approved in the system.

• This will collect all payroll related payments to be shown in the same collected list, and automations can be applied.
• No reviewer or approvers are shown on the payment patches general view, and they will be shown with an automation icon so that they can be easily picked up from the sorted list.

Advanced search features for payment transactions

edit. 9.4.2025 functionality temporarily hidden from production to enhance technical funtionality.

• Payroll type and free text search function is now added. Excluding search can also be applied. This will bring flexibility into the reviewing process.
• Take note of the language options if using free text search, since different language pay slips could be included.
• Multiple search functions can be used.
• Advanced search functions available only in the web interface.

Income limit alert schedule change

Income limit notifications are no longer send during the start of the year. This will eliminate unnecessary notifications from bigger individual payments, for example holiday bonus.

• From now on, the income limit alert will be sent starting from August.

Approvals-filtering optimization for HR-role

The filtering options with Manager-filtering did not show managers correctly for HR-users. This has now been fixed.