Payments

Payment notifications

Integrata® Service Platform will automatically notify user from events in Payments functionality. If a new payment patch is ready for processing, Reviewers and Approvers will be notfied.

Payment reviewers will receive a notification about a new payment to be reviewed as soon as it is created. If the Integrata® mobile app is enabled and notifications are allowed, a notification will also be sent to the phone. Through the browser application, it is also possible to change your notification settings if you don’t want to receive notifications both on your phone and via email.

If a user is using the role as a substitute, and does not need continuous payment notifications, the use can opt out of these form the notifications settings

• Approvers will receive a notification about the payment once the reviewers have approved the payment.
• If there are no reviewers, the notification of the new payment will be sent directly to the approvers.
• The reviewer can also decide whether or not a notification will be sent to the approver when the payment is approved. This option is useful in a situation when multiple payments are being reviewed and approved within a short time frame.
• As the payment date approaches, reminder messages will be sent to both reviewers and approvers.

An approval automatic message

After the final approval, an automatic notification can be set to be sent to, for example, the finance department’s email address. The message will include the following details:

• Company Name
• Payment Amount
• Payment Date
• Number of Payment Transactions

Reminders

Un-processed payment patch will automatically start sending reminders to specied users if payment is due in three days.

• 3 days prior at 09:00 o’clock
• 2 days prior in two hour intervals: 09:00, 11:00, 13:00, 15:00 and 17:00

Integrata’s payroll team will start receiving reminders two days prior payment date.